Does sales tracking work with a third party payment site?
Yes. You set your sale amount on the thank you page that
your customer is redirected to by the payment site. This
is also the method used by networks having multiple domains
but a single domain they use for payment processing.
Can I ignore my own traffic?
Yes. You can create a page on your site that will set a cookie value
that will cause your usage of the site to be ignored. The html code
to do this is available here.
How do I group multiple sites together?
Grouping is handled by the usage of group numbers. As long as a page
uses the same group number it will be in that group. You can mix and
match grouping in multiple sites or singles sites as desired.
What advantage is there over log files?
The beacon script determines the referring page by reading internal browser data.
Server logs determine the page referrer by parsing the http-referer header.
Therefore even if the http-referer header is being blocked, a beacon script will be able to record the page referer.
Why is latency important?
Server latency measures the time that a server takes to respond to a file request.
A slow third party server will make your site look slow to users no matter how fast your site.
Why is the web beacon javascript file served remotely?
There are two reasons for this.
First, it allows the javascript to be upgraded without changing your site.
Second, it ensures that the proper caching headers are sent for best page rendering performance.
A good introduction to caching effects can be found at mnot.net
What performance impact is there?
The first time a user hits your site they will load the traffic counting javascript file.
On subsequent pages and sessions they will use the copy that is cached on their hard drive.
The requests used for traffic measurement purposes are extremely small and fast.
There is no impact on your server at all.
Why is scalability important?
It ensures that your site remains fast even during traffic spikes and when your site grows.
How have you addressed performance?
We use proprietary multi-threaded server software where every coding decision was based on performance.
The software is deployed on enterprise class hardware in a high performance network environment.
It is fully scalable both vertically and horizontally.
How much capacity do you have?
At this time, we can handle 2000 requests per second at steady state.
This is equivalent to 172,800,000 requests per day.
Maximum burst rate is 5000 requests per second.
95th percentile response latency at the network port is 0.0005 seconds.
Why is uptime important?
Besides losing traffic stats, a traffic counting server that is unavailable will cause your pages to stall while the browser waits on a server that will never answer.
How do I enable stats on my site?
You only need to add a small html code fragment that we provide to each of your web pages.
If you use a template system then it only needs to be added to the template.
There is no server software to install.
Are all basic data tracked?
Yes, provided javascript is enabled.
If javascript is not enabled, at least the page visit is tracked.
What additional data points are tracked?
Additional tracking is provided for file downloads, exit pages, page load time, page view time, purchase amounts.
Aren't there other stats?
Yes, but they are derived from the base data collected so we don't count them as base data points.
They are described fully in the user manual.
What about visits by robots?
These requests will not show up as collected data points.
This allows you to look at real visitor statistics without the noise generated by automated requests.
However, you can integrate the data from log files using the log integration feature of the workbench software.
What purpose does the link in the code serve?
It helps us to get better known.
Can we remove the anchor text in the supplied code?
No, we need to get something back from providing the free service.
